EYE-FIXATION STRATEGIES AND BRAND LOVE: GENDER INFLUENCE IN GENERATION Z
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Abstract
Introduction: This study explores gender differences in the visual processing of images and their relationship with brand love among Generation Z on social media. Methodology: A mixed-method approach combining eye-tracking and surveys was employed. Results: Complex backgrounds divert attention from the product, whereas abstract backgrounds focus the gaze on the product. The presence of human figures, particularly celebrities, reduces attention on the products. Brand elements and identifiers are often overlooked in favor of contextual details. The relationship between visual fixation variables and brand love varies significantly between men and women, although a homogenization of genders is observed in certain variables. Additionally, a higher number of fixations and more dynamic visual exploration are positively correlated with brand love, while longer fixation duration is negatively associated. Discussion: The findings suggest that while gender differences in visual processing persist, these are evolving toward a convergence in cognitive strategies between men and women in Generation Z. Furthermore, the study emphasizes the importance of active visual dynamism in fostering an emotional connection with brands, with nuanced considerations about the effectiveness of prolonged attention. Conclusion: The findings highlight the need to adapt marketing strategies for Generation Z, taking into account the new dynamics of visual processing and their impact on emotional connection with brands.
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