Verification Systems in Digital Native Media and Audience Involvement in the Fight Against Disinformation in the Iberian model
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Abstract
Disinformation constitutes a serious threat to the democratic exercise of journalism and to societies in general. While the press adheres to the recommendations and ethical codes of different organizations to protect citizens’ rights to receive truthful information, digital media offer more and more possibilities for audience participation. Pertaining to this dual reality, this research deals with the user-generated contents verification systems of the most important digital native newspapers in Spain and Portugal. For this job, those responsible for the systems within each newspaper were interviewed. The conclusions indicate that newspapers attach great importance to the involvement of audiences in news production, though they also expose the lack of verification systems for the information provided by the public. This work provides the analysis of specific cases and the perspective of professionals in the fight against disinformation. It is argued here that it is not enough for the media to adhere to external deontological guidelines, but rather that they should develop internal news verification systems to regain their credibility, as was the case, for example, during the Coronavirus pandemic (ComScore, 2020).
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