ICT impact in the labor contracting and the wage compensation in the colombian banking

Article Sidebar

PDF (Español (España))
Published: Nov 15, 2010
DOI: https://doi.org/10.15198/seeci.2010.23.118-153
Keywords:
Information and Communication Technologies, Bank, Employment

Main Article Content

Joan Francesc Fondevila Gascón
Universitat Oberta de Catalunya (UOC), Universitat Abat Oliba CEU (UAO) y CECABLE. Barcelona
Daniel Fernando López Jiménez
Universidad de Los Hemisferios. Quito
José Luis del Olmo Arriaga
Universitat Abat Oliba CEU. Barcelona
Jorge Sainz González
Universidad Rey Juan Carlos. Madrid

Abstract

As result of an investigation on the impact of the Information and Communication Technologies (ICT) in the labor dynamics of the Colombian banks, there are identified the impacts associated with the TIC on the changes in the labor contracting and the wage compensation in the Colombian banking. The investigation was orientated on two groups, specific subjects: the first one, employees or workers of 10 banks selected of a total of 21 with presence in the country, and second, presidents or vice-presidents of technology of the same banks. For the group of the workers a structured questionnaire was in use, and for the group of the presidents and vice-presidents, an interview in depth. We present the results of the investigations of a representative sample (n = 122), and the opinions of bank experts represented in 3 presidents of banks and 5 vice-presidents of technology. The findings surrendered to discussion with the empirical and theoretical studies of the specialized literature. The positive impacts of the TIC are demonstrated as innovative contribution of the present study in relation by the labor variables here treated.

Downloads

Download data is not yet available.

Article Details

How to Cite
Fondevila Gascón, J. F., López Jiménez, D. F., del Olmo Arriaga, J. L., and Sainz González, J. (2010). ICT impact in the labor contracting and the wage compensation in the colombian banking. Revista de Comunicación de la SEECI, (23), 118–153. https://doi.org/10.15198/seeci.2010.23.118-153
Issue
Issue 23 - November 2010 - Año XIV
Section
Articles

The Journal of Communication of SEECI recognizes and promotes copyright rights, as well as the need to disseminate knowledge in an accessible and equitable manner. Our journal operates under a Creative Commons License CC BY-NC 4.0, which allows authors and users to:

  • Share and Adapt: Copy, redistribute, and adapt the material published in the journal in any medium or format.
  • Attribution: Properly acknowledge authorship and provide a link to the license, indicating if any changes have been made.
  • Non-Commercial: Do not use the material for commercial purposes without the express permission of the authors and the journal.
  • Authors retain copyright and may enter into non-exclusive agreements for self-archiving, deposit, or distribution of the publisher's version published in this journal, including institutional, national, or international repositories, and personal websites.

 

Author Biographies

Joan Francesc Fondevila Gascón, Universitat Oberta de Catalunya (UOC), Universitat Abat Oliba CEU (UAO) y CECABLE. Barcelona

Joan Francesc Fondevila Gascón es Doctor en Periodismo por la Universitat Autònoma de Barcelona (UAB), Licenciado en Ciencias de la Información, Licenciado en Ciencias Políticas y Sociología, Master en Periodismo y Ciencias de la Comunicación y Master en Comunicación y Deporte. Profesor en la Universitat Abat Oliba CEU (UAO) de Barcelona, profesor del Doctorado en Sociedad de la Información y el Conocimiento y del Máster universitario de Sociedad de la Información y el Conocimiento de la Universitat Oberta de Catalunya (UOC), y profesor de la Universitat Autònoma de Barcelona y la Universitat Politècnica de Catalunya (UPC). Es fundador y director del Centro de Estudios sobre el Cable (CECABLE).

Daniel Fernando López Jiménez, Universidad de Los Hemisferios. Quito

Daniel Fernando López Jiménez es comunicador social de la Universidad de La Sabana, doctorando sobre Sociedad de la Información y Sociedad del Conocimiento en la UOC, Magister del mismo programa. Decano de la Facultad de Comunicación de la Universidad de Los Hemisferios, director del Departamento de Comunicaciones Institucionales, y del Centro de Investigaciones de Comunicación y Opinión Pública.

José Luis del Olmo Arriaga, Universitat Abat Oliba CEU. Barcelona

Coordinador del Grado Marketing y Dirección Comercial y Profesor de Dirección Comercial en la Universitat Abat Oliba CEU, de Barcelona. 
Doctor en Comercialización e Investigación de Mercados por la Universitat Abat Oliba CEU, de Barcelona.  
Licenciado en Ciencias de la Información (sección Publicidad y Relaciones Públicas) por Universitat Autònoma de Barcelona (UAB).  
Es experto en Marketing sectorial y autor de los siguientes libros: Marketing de la Moda (2006) y Marketing en los Despachos Profesionales (2011), publicados por Eunsa Editorial. 
Ha impartido numerosas ponencias en congresos y seminarios nacionales e internacionales sobre Marketing sectorial.  
Es impulsor e investigador principal del "Observatorio de la demanda universitaria", promovido por la Universitat Abat Oliba CEU.

Jorge Sainz González, Universidad Rey Juan Carlos. Madrid

Jorge Sainz es Doctor en Economía y MBA, Simon School of Business, University of Rochester. Trabaja en el Departamento de Economía Aplicada de la Universidad Rey Juan Carlos.
Crossref
Scopus
Google Scholar
Europe PMC

References

ALASOINI, T. (2001): Challeger of work organization development in the based knowledge-economy. DG Employment & Social Affairs. The European Work Organization Network. EWON.

AOYAMA, Y. y RATICK, S. (2007): “Transactions, And Information

Technologies” en la Revista The Us Logistics Industry. Abril y Mayo. Worcester.AOYAMA, Y., y CASTELLS, M. (2002): “An Empirical Assessment Of The Informational Society: Employment and Occupational Structures of G-7 Countries, 1920-2000” en la Revista International Labour Review Worcester,Mayo.

ARAGON, J.; BOBINO, C. y ROCHA, F. (2004): El papel de las relaciones laborales en la difusión de las tecnologías de información y comunicaciones.Fundación 1 de mayo, Ministerio de Trabajo y Asuntos Sociales. España.

ARGYRES, N.; BERCOVITZ, J. y MAYER, K. (2007): “Complementarily and Evolution of Contractual Provisions: An Empirical Study of IT Services Contracts” en la Revista Organization Science. Nº Vl. 18. nº 1. Jan-Feb.

BALDWIN, J. y SABOURIN, D. (2001): “Impact of the Adoption of Advanced Information and Communication Technologies on Firm Performance in the Canadian Manufacturing Sector. Micro-Economic Analysis Division. Coats Building, Ottawa, Statistics Canada” en la Revista Analytical Studies Branch –Research Paper. nº 174.

BARTESLMAN, E. y DOMS, M. (2002): “Understanding productivity: Lessons from Longitudinal Microdata” en la Revista Journal of Economic Literature, Vol.38.

BEAUDRY, A. y PINSONNEAULT, A. (2005): “Understanding User Responses to Information Technology: a Coping Model of User Adaptation” en la Revista MIS Quarterly, nº Vol. 29 nº 3. Septiembre. Research Article.

BEAUDRY, P.; COLLARD, F. y GREEN, D. (2005a): “Changes In The World Distribution Of Output Per Worker, 1960-1998: How A Standard Decomposition Tells An Unorthodox Story”. Noviembre, Vol. 5 nº 1. Vancouver,BEAUDRY, P.; COLLARD, F. y GREEN, D. (2005b): “Demographics And Recent Productivity Performance: Insights From Cross-Country Comparisons”. Mayo.Vancouver.

BECKER, T. y HILLS, S. (1983): “The Long-Run Effects of Job Changes and Unenployment Among Male Teenagers” en la Revista Journal of Human Resources. Vol. 18. IS 2.

BELZUNEGUI, A. (2002): Teletrabajo: Estrategias de flexibilidad. Consejo Económico y Social. Madrid.

BERGER, A. (2007): “International Comparisons of Banking Efficiency European Financial Management” en la Revista Financial Markets, Institutions & Instruments, Vol. 16. I. 3.

BERGER, A. (2004): “Further Evidence on the Link between Finance and Growth: An International Analysis of Community Banking and Economic Performance” en la Revista Journal of Financial Services Research. Vol. 25. nº2-3.

BERGER, A. (2002): “The Economic Effects of Technological Progress: Evidence from the Banking Industry”. Septiembre. Disponible en “SSRN. Monetary and Financial Studies Section”. University of Pennsylvania.

BLACK, J. y GREGERSEN, H. (2000): “High impact training: Forging leaders for the global frontier” en la Revista Human Resourses Management. Vol. 39. IS 2-3.

BLACK, S. y LYNCH, L. (2001): “How To Compete: The Impact Of Workplace Practices And Information Technology On Productivity” en Review of Economics and Statistics, nº Agosto. New York.

BRAVERMAN, H. (1974): Labor and monopoly capital: The degradation of work in the twentieth century. Monthly Review Press. New York.

BRESNAHAN, T.; BRYNJOLFSSON, E. y HITT, L. (2002): “Information Technology, Workplace Organization, And The Demand For Skilled Labor: Firm-Level Evidence” en la Revista Quaterly Journal of Economics. Febrero. Stanford.

BRESNAHAN, T.; BRYNJOLFSSON, E.; HITT, L. y GREENSTEIN, S. (2001): “The economic contribution of information technology: Towards comparative and user studies” en la Revista Journal of Evolutionary Economics. Springer-Verlag.Vol. 11. IS. 1.

BRESNAHAN, T. (1999): “Computerisation and wage dispersion: An analytical reinterpretation” en la Revista Economic Journal. Junio. Vol. 109. IS 456.

BROD, C. (1988): Technostress: Human cost of the computer revolution.:Addison-Wesley. Reading, Masachusets.

BRUNO, D. (2007): ““E-learning”: El futuro de la formación empresarial” en la Revista e-Deusto. N. 56. Dic-Ene.

BUCHANAN, D. y BODDY, D. (1982): “Advanced technology and the quality of working life: The effects of word processing on video typists” en la Revista Journal of Occupational Psychology, Vol. 55.

CAMPBELL, J. P. (1983): “I/O psychology and the enhancement of productivity”en la Revista The Industrial-Organizational Psychologist, nº 20.

CAMPBELL, J. P. y CAMPBELL, R., (1988): Productivity in organizations.Associates. (Eds.). Jossey-Bass. San Francisco.

CARNOY, M.; CASTELLS, M. y BENNER, C. (1997): “Labour markets and employment practices in the age of flexibility: A case study of Silicon Valley” en la Revista International Labour Review. Spr. Vl. 136. IS 1.

CASTELLS, M. (2002a): La Era de la Información. Tomo I, II, III. Economía,Sociedad y Cultura. Siglo XXI Editores. México.

CASTELLS, M. (2002b): Local And Global: Cities In The Network Society.Tijdschrift Voor Economic en Sociale Geografie. Berkeley.

CASTELLS, M. y Aoyama, Y. (1994): “Paths Towards the Informational Society-Employment Stucture in G- Countries, 1920-90” en la Revista International LabouReview. Vol. 133. IS 1.

CASTELLS, M. (1993): European Cities, the Informational Society, and the global Economy. Tijdschrift Voor Economische en Sociale Geografie. Vol. 84. IS 4.

CASTELLS, M. (1990): “Defense Expenditure and Regional Development–Breheny” en la Revista MJ. Economy Geography. Jan. Vol. 66. IS 1.

CHENNELLS, L. y VAN REENEN, J. (1997): “Technical change and earnings in British establishments” en la Revista Económica. Nov. Vol. 64. IS 256.

COHEN, B. (1984): “Office automation: Vol. 1. Human aspects of office automation”. Elsevier. Collins, E. G. C. A company without offices. Harvard BusinessReview, N. 1. Amsterdam.

CRAFTS, N. (2001): “The Solow productivity paradox in historical perpective” en la Revista Working paper de la London School of Economics.CUNHA, H. (2007): “The Technology Of Skill Formation”. Número de Mayo.Univ. Chicago, Dept. Econ. Chicago.

DAVIS, D. (1986): Managing technological innovation. Jossey-Bass. San Francisco.

DIAMOND, M. (1996): “Innovation and Diffusion of Technology A Human Process” en la Revista University of Missouri—Columbia Consulting Psychology Journal. Practice and Research. Fall.

ETTLIE, J. E. (1986a): “Implementing manufacturing technology: Lessons from Experience” en DAVIS, D. D. (Ed.): Managing technological ininovation. Jossey-Bass. San Francisco.

FONDEVILA, J. F. (2008): “La alianza entre el periodismo digital y tradicional y los operadores de telecomunicación: hacia un rendimiento óptimo de la red”,comunicación en el II Congreso Nacional Ulepicc-España. Barcelona.

FONDEVILA, J. F. (2007): Cable and Broadband in Spain, 2006. CECABLE.Terrassa.

FONDEVILA, J. F. (2006): El Cable en España, 2005. CECABLE. Terrassa.

FONDEVILA, J. F. (2005): El Cable a Catalunya, 2004. CECABLE. Terrassa.

FONDEVILA, J. F. (2004): El Cable en España, 2003. CECABLE. Terrassa.

FONDEVILA, J. F. (2003): El Cable en España, 2002. CECABLE. Terrassa.

FOSS, K.; FOSS, N. y VAZQUEZ, X. (2006): 'Tying The Manager's Hands':Constraining Opportunistic Managerial Intervention. Copenhagen, Denmark:Copenhagen Sch Econ & Business Adm, Ctr Strateg Management & Globalisat,Porcelaenshaven 24, DK-2000. Sep.

FOSS, K. (1999): “The Use Of Knowledge In Firms” en la Revista Journal of Institutional and Theoretical Economics-Zeitschrift fur die Gesamte Staatswissenschaft. Oct. Copenague.

FOSS, K. (1996): “Research in the strategic theory of the firm: 'Isolationism'and'integrationism” en la Revista Journal of Management Studies. Nov. Vol. 36.IS 6.

FRECHET, G.; LANGLOIS, S., y BERNIER., M. (1992): “Transition In The Labor-Market – A Longitudinal Perspective” en la Revista Journal of International Business Studies. Relations Industrielles-Industrial Relations 47 (1). Win.

GOSLING. J. y MINTZBERG, H. (2004): “Agenda - The Education Of Practicing Managers” en la Revista Sloan Management Review 45 (4), Summer. MIT.

GOSLING. J. y MINTZBERG, H. (2003): “The Five Minds Of A Manager” en la Revista Business Review 81 (11): 54-+ Nov. Harvard

GREEN, D. y RIDDELL, W. (2003): “Literacy And Earnings: An Investigation Of The Interaction Of Cognitive And Unobserved Skills In Earnings Generation” en la Revista Labour Economic, april. Bc V6t 1z1. Vancouver.

GREENAN, N.; MAIRESS, J. y TOIPOL-BANSAID, A. (2001): “Information Technology and Research and Development Impacts on Productivity and Skills:Loking for Correlations on French Firm Level Data” en la Revista NBER Working Paper nº 8075. Cambridge. Masachusets.

GREGERSEN, H.; MORRISON, A. y BLACK, J. (1998): Developing leaders for the global frontier en la Revista Sloan Management Review. Fal. Vol. 40. IS 1.

GREGERSEN, H. y BLACK, J. (1996): “Multiple commitments upon repatriation:The Japanese experience” en la Revista Journal of Management. Vol. 22. IS 2.

GREGERSEN, H. y BLACK, J. y HITE, J (1996): “Expatriate performance appraisal in US multinational firms” en la Revista Journal of International Business Studies. Vol. 27. IS 4.

GREGERSEN, H.; HAMMER, T. y TURK, J. (1987): “Organizational Determinants of Leader Behavior and Authority” en la Revista Journal of Applitd Psychology.Vol. n. No. 4.

HECKMAN, J. (2003): “The Supply Side Of The Race Between Demand And Supply: Policies To Foster Skill In The Modern Economy” en la Revista Economic Netherland. Mar.Il 60637.

HIRSCHHORN, L. (1992): The workplace within. MIT Press. Cambridge,Masachusets.

LEONARD, H. S. y GOFF, M. (2003): “Leadership development as an intervention for organizational transformation: A case study” en la Revista Consulting Psychology Journal, nº 55.

LEVY, F. y MURNANE, R. (2004): “Education And The Changing Job Market” en la Revista Education & Educational Research. Mar. Cambridge, Masachusets.

LYNCH, Ls y BLACK, S. (1998): “Beyond the incidence of employer-provided training” en la Revista Industrial & Labor Relations Review. Oct. Vol. 52. IS 1.

MCGUKIN, R.; SRIETWEISER, M. y DOMS, M. (1998): “The Effect of Technology Use on Productivity Growwth” en la Revista Economic of Innovation and New Technology. V. 7.

MILANA, C. y ZELI, A. (2001): “The Contribution of ICT Production Efficiebcy in Italy: Firms-Level Evidence usisng DEA and Econometric Estimation” en la Revista STI Working Paper, nº 13 OECD.

MILES, M. y HUBERMAN, A. (1994): Qualitative data analysis: a source book of new methods (2nd Ed). Thousand Oaks CA: Sage.

MINTZBERG, H. (2007): “Productivity Is Killing American Enterprise” en la Revista Harvard Business Review, Jul-Aug 85.

MINTZBERG, H. y ROSE, J. (2003): “Strategic Management Upside Down:Tracking Strategies At Mcgill University From 1829 To 1980” en la Revista Canadian Journal Of Administrative Sciences-Revue Canadienne Des Sciences De L Administration.

NELSON, R. y WINTER, S. (1977): Search Of Useful Theory Of Innovation.Research Policy. Elsevier Science Bv. Amsterdam.

OLSON, C. y BECKER, B. (1983): “Sex-Discrimination in the Promotions Process” en la Revista Industrial & Labor Relations Review. Vl. 36. IS 4.

OSTERMAN, P. (2006): “Overcoming Oligarchy: Culture And Agency In Social Movement Organizations” en el nº de December. Cambridge, Masachusets.

OSTERMAN, P. (2001): “Converging divergences; Worldwide changes in employment systems” en la Revista Journal of Economic Literature. Book Review, March.

PIANTA, M.; MICHIE, J. y OUGHTON, C. (2002): “Innovation and the Economy.Journal” en la Revista International Review of Applied Economics, Vol. 16, nº 3.

PIORE, M. y SAFFORD, S. (2006): “Changing Regimes of Workplace Governance, Shifting Axes Of Social Mobilization, And The Challenge To Industrial Relations. Theory Industrial Relations” en el nº de July. Blackwell Publishing. Oxford.

PIORE, M. (2004): The Reconfiguration Of Work And Employment Relations In The United States At The Turn Of The Century Changing Life Patterns. Western Industrial Societies. Amsterdam.

PIVA, M. y VIVARELLI, M. (2005): Innovation And Employment: Evidence From Italian Microdata. Piacenza. Italy.

PIVA, M.; VIVARELLI, M. y SANTARELLI, E. (2005): The Skill Bias Effect Of Technological And Organisational Change: Evidence And Policy Implications.Piacenza. Italy.

SANTARELLI, E., VIVARELLI, M. (2005): Is Subsidizing Entry An Optimal Policy?En la Revista Industrial and Corporate Change, nº Feb. Bologna, Italy:

SCHWARTZ, H. (1990): Narcissistic process and corporate decay. University Press. New York

SHALLIS, M. (1986): El ídolo del silicio. Biblioteca Científica Salvat. España.

SHOSTAK, A. (2002): “Today’s Union and tomorrow`s CyberUnions: labour’s newest hope” en la Revista Journal of Labour Research. V. 23. nº 2.

SOLOW, R. (1987): “We’d better whatch out” en la Revista New York Times Book Rivew. nº 36.

STOLARICK, K. (1999): “It Spending and Firm Productivity: Aditional Evidence from Manufactoring Sector” en la Revista Working Center for Economic Studies.Paper, nº 10.

STROH, L.; GREGERSEN, H. y BLACK, J. (2000): “Triumphs and tragedies:expectations and commitments upon repatriation” en la Revista International journal of Human Resourses Management. Vl. 11. IS 4.

TAPLIN, L. y KENDRA, K. (2004): “Change Agent Competencies for Information Technology Project Managers en la Revista Consulting Psychology Journal:Practice and Research, Winter. Lawrence Technological University, The Hawthorne Group.

TEECE, D. y WINTER, S. (1984): “The Limits Of Neoclassical Theory In Management Education” en la Revista American Economic Review. Amer Economic Assoc. Nashville.

TRIPLETT, J. (1999): “The Solow Productive Paradox: What do computers do to Productivity” en la Revista Canadian Journal of Economics. V. 32. nº 2.

TURKLE, S. (1984): The second self: Computersand the human spirit. Simon & Schuster. New York.

TURNAGE, J. (1990): “The Challenge of New Workplace Technologyfor Psychology” en la Revista American Psychologist. University of Central Florida.

VAN REENEN, J. (2001): “The New Economy: Reality And Policy” en la Revista Fiscal Studies. Sep. London.

VARNEY, G.; WORLEY, C.; DARROW, A.; NEUBERT, M.; CADY, S. y GURNER, O.(1999). Guidelines for entry level competencies to organization development and change.

WEZEL, F. y CATTANI, C. (2006): Pennings Competitive implications of Interfirm Mobility en la Revista Organization Science. Vl. 17. nº 6. Nov-Dec.

ZIMMERER, T. y YASIN, M. (1998): “The leadership profile of American project Managers” en la Revista Project Management Journal, nº 29 (1).